Privacy Policy

Trusted Pool and Spa (“Trusted Pool and Spa,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit trustedpools.com (the “Site”) or submit information to request a quote or otherwise contact us.

By using the Site, you agree to the practices described in this Privacy Policy.

1) Information We Collect

A. Information you provide to us
When you submit a form or contact us, we may collect:

• Name
• Email address
• Phone number
• Physical address

B. Information collected automatically (cookies/analytics)
When you visit the Site, we (and our partners) may automatically collect:

• IP address
• Device and browser information
• Pages viewed, time spent, clicks, and referring/exit pages
• Approximate location (derived from IP address)

2) How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes or follow up on requests
• Communicate with you about your request (by phone, email, and/or text if you provide a phone number)
• Operate, maintain, and improve the Site
• Understand traffic and performance using analytics tools
• Measure and improve advertising performance (including conversion tracking)
• Protect against fraud, abuse, and security incidents
• Comply with legal obligations and enforce our policies

3) How We Share Information

We may share information as follows:

Service providers
We may share information with vendors that help us operate the Site or business (for example, website hosting, analytics, and advertising measurement). They may access personal information only to perform services for us.

Advertising and analytics partners
We use tools that may collect information through cookies/pixels for analytics and advertising measurement, including:

• Google Analytics
• Google Ads
• Meta Pixel (Facebook/Instagram)

These partners may use cookies and similar technologies to understand site activity, measure ad performance, and (depending on your settings and applicable law) help deliver more relevant ads across the internet.

Legal and safety
We may disclose information if required by law, regulation, subpoena, or lawful request, or if we believe disclosure is necessary to protect rights, safety, and prevent fraud.

Business transfers
If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

4) Cookies & Similar Technologies

We use cookies, pixels, and similar technologies to:

• Analyze Site traffic and usage (e.g., Google Analytics)
• Measure advertising performance and conversions (e.g., Google Ads, Meta Pixel)

Your choices:

• You can control cookies through your browser settings (block or delete cookies).
• You can opt out of certain interest-based advertising via:
  • Network Advertising Initiative (NAI): https://optout.networkadvertising.org/
  • Digital Advertising Alliance (DAA): https://optout.aboutads.info/

Opt-outs are typically device/browser-specific and may not apply to all technologies.

Blocking cookies may affect Site functionality.

5) Marketing Communications (Email/SMS)

We may offer newsletters or SMS marketing in the future. If we do:

• You can opt out of marketing emails using the unsubscribe link or by contacting us.
• You can opt out of marketing texts by replying STOP (where applicable). Message and data rates may apply.

Even without marketing programs, we may still contact you about your inquiry or quote request.

6) Data Retention

We keep form submissions in our database and retain personal information as long as reasonably necessary to:

• Respond to requests and provide quotes
• Maintain business records
• Comply with legal obligations
• Resolve disputes and enforce agreements

When information is no longer needed, we take reasonable steps to delete or de-identify it.

7) Data Security

We use reasonable safeguards designed to protect personal information. However, no method of transmission over the internet or storage is fully secure, and we cannot guarantee absolute security.

8) Children’s Privacy

The Site is not intended for children, and we do not knowingly market to or collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take steps to delete it.

9) Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, and to opt out of certain data uses.

To submit a request, contact [email protected]. We may need to verify your identity before fulfilling your request.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11) Contact Us

Trusted Pool and Spa
702c 17th St E, Palmetto, FL 34221
Email: [email protected]